Many publishers are realising the value of having our magazine customer service experts at DCA perform their Subscription Management for them. We have the knowledge and technical skills in Subscription Management and Call Centre management to effectively handle subscribers coming in through various channels (mail, fax, phone, IVR, email, website), making every effort to retain them as well as making your subscription base grow.

DCA offers advice on:

• how to increase your subscriber base through direct marketing
• better offers and creative concepts
• providing total customer, subscriptions and payment management.

DCA delivers a seamless customer service because we appreciate that the outsourced Subscription Management services we provide not only impact our publisher clients directly but also the customers belonging to these clients.

Contact us for a complete demonstration on how Subs Plus outsourced can improve your subscriber management.